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Professional experience: Over  15 years of experience in information technology and business analysis.  Experienced in software development for a range of industries, including energy, financial and manufacturing enterprises.  Strong communications, analytical and research skills.  Experienced team leader and group facilitator.  Skilled in analysis and design of relational data structures; experienced in a variety of data and process modeling techniques. Wide range of software experience, with emphasis in Microsoft products.

Volunteer experience:  Over 7 years of community service in elementary education including mentoring at-risk students, coordinating reading enrichment programs, and assisting in classrooms in public school systems, as well as serving as an educator, curriculum planner and training instructor in Christian education programs.  Also experienced in literacy tutoring for adults.



  Information Technology Consultant  -- Pittsburgh, PA and Katy, TX

Research, edit and write on a variety of information technology subjects on a free-lance basis.  Produce corporate training courses on software tools, articles for technical journals, reviews of computer technology books and presentations for industry conferences.  November 2000 - present.

  Business Advisor -- NanoSoft Corporation, Houston, TX

Advised on staffing, project design, client development and communications for a 20-person software consulting firm. Wrote promotional material and proposals. Edited technical articles. Consulted on recruiting, selection, and staff development techniques. Recommended project methods and organizations for a broad range of Windows-based software development contracts.  March 1997 - March 2000.

 Software Project Manager -- Pennzoil Company, Houston, TX

Managed information systems design, development and support activities for oil and gas production operations. Developed project specifications, schedules and cost estimates.  Developed policies, standards and procedures for data analysis and design.  Developed training curriculum for rapid application development on client-server platforms, with classes tailored for managers, analysts and programmers.  Specialized in the application of logical and physical data modeling for relational databases on client-server platforms.  Staff of 6 programmers and analysts.  SQL Server, MS Access, and Windows.  September 1992 - February 1997.

  Manager of Financial Data Administration -- Mellon Bank Corporation, Pittsburgh, PA

Responsible for the design, development and maintenance of data and process models to support Mellon's financial and managerial accounting and control systems. Staff of 2 analysts. Served as project leader on key software efforts, including the first central relational database of detailed management performance information. DB2, SQL and COBOL on IBM mainframes and PCs. September 1986 - September 1992.

  Software Quality Assurance Specialist  -- PERQ Systems Corporation & Control Data Corporation, Pittsburgh, PA

Developed quality assurance policies and control procedures for the complete software development life cycle.  Designed test routines for UNIX-like operating systems software.  Monitored beta installations.  Supervised testers and testing activities for personal computer software.   Reviewed user documentation for accuracy and clarity of technical content.  Pascal and C on a PERQ operating system. FORTRAN and BASIC on DEC and IBM operating systems.  May 1983 July 1985.

  User Support Analyst -- Dollar Savings Bank, Data Services Division, Pittsburgh, PA

Coordinated communications between users and information systems staff.  Devised prompt solutions to user problems in an on-line real-time environment. COBOL and Easytrieve on an IBM operating system. May 1980 - May 1983.

  Marketing Specialist -- Dollar Savings Bank, Marketing Department, Pittsburgh, PA

Coordinated customer communications. Wrote product literature. Planned promotions for branch openings, new services and special events. Produced direct mail programs for business and consumer services. January 1978 - May 1980.



  M.B.A. --  University of Pittsburgh, Katz Graduate School of Business, Pittsburgh, PA

Majored in Finance. Earned a full-tuition Barclays Fellowship. Represented the Business School at the Rutgers Case Competition. Elected to Beta Gamma Sigma national business honor society. 3.85 G.P.A.  1986.

  B.A. -- Point Park College, Pittsburgh, PA

Majored in Journalism and Communications. 4.00 G.P.A.  1977.



  Library and classroom volunteer, West Hempfield Elementary School, Irwin, PA, 2002-2004.

  K to Grade 5 instructor & youth leader, West Hempfield Presbyterian Church, Irwin, PA, 2001- 2004.

  Mentor to at-risk elementary students, Shadow Forest Elementary School, Kingwood, TX, 1998-2000.

  Reading Enrichment Coordinator, Shadow Forest Elementary School, Kingwood, TX, 1997-1998.  

  Advisory board member, Shadow Forest Elementary School, Kingwood, TX, 1998-2000

  Board member, The School for Little Children at KUMC, Kingwood, TX, 1999-2000.

  Pre-K to Grade 2 instructor, Kingwood United Methodist Church, Kingwood, TX, 1996-2000.  

  Tutor, Greater Pittsburgh Literacy Council, 1989-1991.




  Co-authored articles in leading technical publications:

Build a Universal XML COM Server," Ed Smetak and Jean Caputo, Visual Studio Magazine Online, January, 2002.

10 Quick Cures for Sick MDI Apps, Ed Smetak and Jean Caputo, Visual C++ Developer's Journal, April 2001.

Dynamic Runtime Objects: Building Applications Your Users Can Modify at Runtime, Ed Smetak and Jean Caputo, Microsoft Systems Journal, July 1997.

  Houston Data Administration Management Association (DAMA), President, 1994-1995.